Below FAQ are some common concerns of our clients before purchasing foods, if you have other questions, please drop us a line
Your security is our top priority! We use Shopify Payments or Paypal for all online orders to ensure the highest security possible for our customers. Using these methods we don't even see your credit card details. If choosing to order by phone, we input your card details directly into a secure payment terminal, offering a safe way of taking sensitive information. Using this payment method we accept all major debit and credit cards.
We completely understand that not everyone wants to create accounts with websites or Paypal to place orders. By default, our website does not require you to have an account to checkout and complete your order. We only hold enough information to be able to deliver your order. Alternatively, if you wish to pay via PayPal without an account, select Paypal on the shopping cart page. Once on the Paypal page, select 'don't have a Paypal account?' and complete your order as a Paypal guest. This method means you don't have to create a Paypal account, but you can place the order online using the Paypal secure servers.
The free delivery applies to orders within the United States that are over US$49.00. If your order qualifies then we will deliver your order for free!
We are able to deliver to 48 Continental U.S. only. If for some reason we are unable to fulfill your order, we will provide a full refund where payment has already been made. Due to the nature of ordering on the Internet it is not possible for you to specify a delivery date. Please note that delays may occur due to weather, availability, or other unforeseen circumstances.
Shipping prices are measured according to weight, and shipping costs can be checked on the cart page.
Provided the items you have purchased are in stock we will do our utmost to ensure that your order is shipped within 2 working days of order placement.
Visit the contact us page and send us an email with your order number so that we can try and track down where your order got to. We will be in touch with you shortly afterwards to let you know what to do.
Provided the items you have purchased are in stock we will do our utmost to ensure that your order is shipped within 2 working days of order placement.
Simply visit our contact us page and send us an email to let us know that you are returning an item, and the reason for returning it. We will reply with instructions and address details for returning the product. This will ensure that we can deal with your return as quickly as possible, and if necessary refund or replace your purchase once we receive the item back into stock. Any postage costs associated with returning your order will also be refunded.
Visit our contact us page where you will find all the details on how to get in touch.
Visit our contact us page where you will find all the details on how to get in touch.
View our Privacy Policy page for more details.
View our Terms of Service page for more details.
View our Refund Policy page for more details.
View our Refund Policy page for more details.
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